- During the warranty period, please contact our Customer Services for any warranty claim you may have, and (provided the defective item is duly returned and the defect concerned is within the warranty’s scope and terms) we shall help to facilitate the warranty claim process with the supplier and the repair or replacement (at our and/or the supplier’s option) all of the defective item by the supplier. In the case of a replacement, if there is no identical product available as a replacement, then the defective item may be replaced by another equivalent product of at least similar value instead.
- The aforesaid warranties, and the aforesaid repair or replacement, shall represent and constitute your sole and exclusive right and remedy in respect of any product defect issues.
- Please note that the aforesaid warranties are provided by the supplier concerned and not by us. Accordingly, we do not assume and shall not have any responsibility or liability whatsoever (whether personally, vicariously or otherwise) for any breach of, or any failure by any supplier to comply with, the terms of any of the aforesaid warranties.
- In the event of any claim, dispute, question or controversy arising from or in connection with any issue relating to any product defect or any of the aforesaid warranties, we shall have the right of sole and final determination in respect thereof.
Buyer’s Warranties & Indemnities
- You hereby represent and warrant that you have all lawful rights (including but not limited to any and all applicable governmental or regulatory permits, consents, approvals or licences) necessary to place your order or to transact for, to purchase and pay for, to import and take delivery of, and to use (in commerce or otherwise) or further transact in, the product(s) concerned and to perform all of your associated obligations, activities and transactions, and that such ordering, transaction, purchase, payment, importation, taking of delivery, use (in commerce or otherwise), further transaction and/or performance do not and shall not infringe any right (including but not limited to any intellectual property rights) of any person or entity or violate any applicable law or regulation.
- You agree to indemnify, defend and hold harmless us (and our parents, subsidiaries and affiliates) and any of our (or their) directors, officers, employees, agents, representatives, contractors and product or service suppliers, from and against any and all claims, losses, damages, liabilities, suits, actions, proceedings, judgments, fines, penalties, costs and expenses (including legal fees and disbursements on a full indemnity basis) arising from or in connection with any breach of any of your representations, warranties, undertakings, agreements and/or obligations hereunder.